Do I have any ideas?
“dsl modem was to(o) old (7 years old)”
“found that the wires were deteriorated”

The blog is supposed to let me know when somebody writes in, but it didn’t so I missed your comment last night.

But I’m not sure why you’re so lost. I made those giant price banners with the details in print, just choose the price you’re willing to pay for the amount of speed you want.

If you don’t need a house phone, don’t get DSL WITH phone. Just take that extra money to get a higher speed DSL WITHOUT phone line. For example, take the price you see and multiply by 12 (months). The Dry Loop at $19.95 is the only one with a 12 month contract though, so if you plan to move before that time, you might just want to go month-to-month with the $35 service. Don’t forget to add in the modem cost for the slower internet services. Click on one of those images to see the ATT internet site with all the prices.

And if you think you might want a house phone of some kind you can get that MagicJack (see the little upper left corner of this blog to se that article) It’s only $20 (total) a year for phone service.

Anyway here’s one from this week. Like most people (with the 2 people being the exception) he didn’t start his question with a “hi” or “hope you can help” just started talking to me like I was a dog who owed him answers, but I usually answer people anyway and hope I can be so helpful their own sub conscious makes them act a bit more humane.

R
Currently have DSL and phone line with ATT. I want to move phone line to vonage, so called ATT to change my service to dry-loop DSL but with my current number active. They indicated that it was not possible..What am I missing? Is there a magic word I need to use with ATT?

thanks for your help

D
I’m curious. Why didn’t contact Vonage and ask them?

But I’ll give you the answer IN GOOD FAITH provided you email me back
and answer the above question ok.

So what you’re trying to do can’t be done the way you’re doing it. You
currently have “regular dsl,” and that means it’s tied to your phone
line. If you cut off the phone the dsl wont work. Period. And no dsl
or cable internet means no Vonage.

You want a totally different ATT product called “dry loop dsl” which
they also call “dsl direct.” In some cases you actually need to order
it online, aqnd clicking on one of the links on my site you can read
the details.

But you actually might have to go without a phone for a while. It
MIGHT be possible to start the “dry loop dsl” and have it running at
the same time as your current dsl. But either way you need to
port your phone number to Vonage first. Just be aware that porting you
number to Vonage ends your current ATT phone plan and current dsl
plan.

If I were in your shoes, I would actually call Vonage and find out
what the time frame of the port is going to be (get the date range).
Then call ATT and turn off the dsl right before the date Vonage gave
you.

You should call ATT and ask them if porting your number to a
“different provider” will cut off your phone AND dsl at the same time
or should you have the dsl disconnected first. (I wouldn’t mention
Vonage)

So probably the first time you read this it will seem confusing, but
just slowly think it through and you’ll see all I’m saying is
-tell Vonage to turn your stuff on
-be without a phone for a while
-start your “dsl only” account with ATT
-connect your Vonage to that with your old phone number

And you can actually FORWARD your phone number to your cell phone
while you don’t have internet service so you can still get all your
calls.

If you weren’t committed to keeping the same phone number I would
advise you to get magicjack (there’s a link to a long article in the
upper left corner of my blog). I had Vonage for 5 years and the price
kept going up. Magicjack is a $1.16 a month.

R
Dave – Thank you for your response. I did ask vonage, but the individual I
talked to was not able to explain as you did. The only reason I am
considering Vonage, is because I India – so magicJack is not an option. I
will contact ATT and try what you have suggested.

Regards,

D
Thanks Raj

That explains a lot and it’s also confusing. I don’t know how you’re going to get ATT in India. If you’ve found a mailing address in the US you might as well MagicJack. But the price difference is ENOURMOUS. And I’m not just saying that cause I sell the stuff.

As a matter of fact you might want to look at the ATT Voip package it’s about the same price or lower than Vonage with ATT. Seriously, really look through the all 3 companies websites with a calculator before you make your final decision.

And good job on the follow up with me!
Dave

R
Thanks Dave – Not looking to get ATT in India. Meant, we mostly call India from the US. I tried configuring magicJack once and was on the CS number for 2 hours, but could never get it to work!

Raj